Mastering Your Story
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Mastering one’s story can integrate language modifications into practice that may improve patient satisfaction, while improving staff satisfaction at the same time. This interactive presentation will teach strategies to modify one’s language through storytelling, audience participation and Q&A.
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Dr. Michele Lee coordinates the Emergency Department Transition to Practice Program with Sentara Healthcare, where she is responsible for educating and mentoring new Emergency Department (ED) nurses for. She has been an ED nurse for the past thirty-four years, with the last fourteen years in education and leadership. As a Certified Emergency Nurse and a Certified Nursing Professional Development Specialist, Dr. Lee is passionate about growing and mentoring all nurses, but especially ED nurses.