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The TEMS Provider and Patient Safety Committee is responsible for the effective identification, analysis and
correction of systemic issues related to patient and provider safety for prehospital and inter-hospital transfers
within the Tidewater region. The committee links EMS data and hospital data for a comprehensive view
focused on process improvement and retrospective systemic analysis in areas of care, such as medication,
Personal Protective Equipment (PPE), Sepsis, Mental Health and Rapid Sequence Intubation (RSI), to name a
few. This requires an objective review by qualified, appropriate representatives of EMS, transport and hospitals
within the TEMS Region, protected by a process which ensures patient confidentiality.


Members benefit from collaborating with peers, brainstorming and gaining region-wide best practices;
resulting in regional consistency. Members are able to network with the region’s EMS medical directors,
hospital leadership, EMS agency leadership and voice their thoughts and opinions leading to a more holistic


  • Evaluate the EMS and hospital systems through a broad look at what contributes to community health
  • Increase awareness and knowledge regarding driving, civil disturbances, PPE, etc.
  • Understand the goal of continuous improvement in this ever-changing industry
  • Maintain an objective and open-minded mentality
  • Design and implement PI/QI projects that are practical
    • Requests for projects may be directed by the Operational Medical Direction Committee, PI Committee, EMS agencies or hospitals
  • Establish regional clinical benchmarks to measure the regional systems effectiveness
  • Use data points to identify strengths and opportunities in patient care and drill down to the root cause of an opportunity via OEMS provided data
  • Utilize data points for comprehensive care approach (patient is at the right place at the right time)
  • Provide actionable information to the TEMS PI Committee, Operational Medical Direction Committee (OMD) and Medical Operational Committee (MOC)
  • Assess information regarding timeliness of care, treatment provided, and outcomes of care
  • Review individual cases brought to the Committee’s attention

Member Agreement

Each member of this committee agrees to a two-year commitment and must attend a minimum of three
meetings per 12-month period, which are held bi-monthly. A yearly schedule of these meetings are posted on
the TEMS Council website and distributed to all committee members at the beginning of the year. If
attendance cannot be met, please notify Kevin Lipscomb at klipscom@vbgov.com or Valerie Vagts at
vagts@vaems.org and try to provide an alternative representatives’ name and contact information for your
organization or group.

Reporting Structure

The Provider and Patient Safety Committee reports to the Process Improvement (PI) Committee.

Committee Members

The Provider and Patient Safety committee is a multidisciplinary team, made up of members from various
areas of provider and patient care as listed below. The preferred membership goal is to have each EMS
agency, hospital and a transport company in the region represented on this committee.

Chair: Kevin Lipscomb
Vice Chair: Greg DeYoung
ED Physician: Cliff Cutchins
OEMS approved OMD: Dr. Joel Michael
ED Nurses:
Hospital Pharmacy: Charles Rawls – SNGH Team Coordinator
Jessie Sandin – SNGH ED
Safety Officer: Duane Daggers, Chesapeake FD
Chief Medical Officer: James Reynolds
EMS Coordinator: Patricia Edwards
Commercial Transport:
Air Medical Prehospital provider: Scott McClain, Nightingale
Prehospital provider FD EMS: Greg DeYoung – Norfolk Quality Assurance Officer
Amy Ward – Portsmouth EMS Clinical Care Coordinator
Rainey Dail – Suffolk Training Officer
John Greer – Accomack Dept of Public Safety
Prehospital provider career EMS: Matt Owens – Virginia Beach
Shelia DeYoung, Northampton County
TEMS Support Staff: Valerie Vagts
Dispatcher and VDOT (future positions)

Revised February 1, 2021

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Serving the cities of Chesapeake, Franklin, Norfolk, Portsmouth, Suffolk and Virginia Beach and the counties of Accomack, Isle of Wight, Northampton and Southampton.

TEMS is a 501(c)(3) Non-Profit Corporation.

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