Monday, 18 January 2021

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 Refund and Returns Policy


 
  The Tidewater EMS Council accepts cash, checks, money orders, and credit card payments for course registrations, test site registrations, workshops, and other events and materials.
  
Full Refunds:
  • The Council will provide a full refund for cancellations made prior to deadlines specified for each event.
  • All refunds will be made within 30 days.
  • The deadline for cancellation for test registrations is 24 hours prior to the test.
  • The deadline for cancellation for most courses and workshops is 5 business days prior to the event if not otherwise specified during event registration or in confirmation materials. 
 
Partial Refunds:
  • Partial Refunds may be made for cancellations between the deadline date and the event if specified during event registration or in confirmation materials.
 
No Shows:
  • No Refunds will be given for no-shows or cancellations received during or after an event.
  • The Council may allow switching to another course or event date without financial penalty as described during event registration or in confirmation materials. 
 
A full refund will be provided if the Council cancels a course, workshop or other event. In the event a registration fee includes a text or other materials, a refund will be provided as specified above if the text or other material is returned in like-new condition within 30 days of cancellation, or less the cost of the text or other material if not returned in like-new condition. The registrant is responsible for return shipping.
 
Returns: Any item purchased from the Council may be returned in like-new condition for full refund or exchange within 30 days of purchase. The purchaser if responsible for return shipping.

Upcoming Events

MLK Holiday - Office Closed
Mon Jan 18
Education & Training Meeting
Wed Jan 20 @ 9:00AM - 12:00PM
EMS Medical Operations Committee - TEMS
Wed Feb 10 @12:00PM - 02:00PM
Washington Holiday - Office Closed
Mon Feb 15
Education & Training Meeting
Wed Feb 17 @ 9:00AM - 12:00PM
ICS 300
Tue Feb 23 @ 8:00AM - 05:00PM
ICS 300
Wed Feb 24 @ 8:00AM - 05:00PM
ICS 300
Thu Feb 25 @ 8:00AM - 05:00PM
Board of Directors Meeting
Thu Mar 11 @ 6:00PM - 10:00PM
Education & Training Meeting
Wed Mar 17 @ 9:00AM - 12:00PM

Upcoming Classes

ICS 300
Tue Feb 23 @ 8:00AM - 05:00PM
ICS 300
Wed Feb 24 @ 8:00AM - 05:00PM
ICS 300
Thu Feb 25 @ 8:00AM - 05:00PM
ICS 400
Wed Apr 21 @ 9:00AM - 05:00PM
ICS 400
Thu Apr 22 @ 9:00AM - 05:00PM
ICS 300
Tue Jun 22 @ 8:00AM - 05:00PM
ICS 300
Wed Jun 23 @ 8:00AM - 05:00PM
ICS 300
Thu Jun 24 @ 8:00AM - 05:00PM

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